Shipping & Return Policy

Shipping & Return Policy

Processing Time

  • Orders are processed within 2–3 business days (excluding weekends and holidays).
  • You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on weight, destination, and shipping method.
  • Estimated delivery times:
  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Local Pickup (if available): Free

Local Pickup

  • If you select in-store pickup, you’ll be notified when your order is ready. Orders must be picked up within 7 days of notification.
  • Pickup is available by appointment only due to our location.
  • Once your order is ready, we’ll contact you to schedule a convenient pickup time.
  • Please wait for confirmation before arriving, as unscheduled pickups cannot be accommodated.

International Shipping

  • At this time, we only ship within the United States.

Order Issues

  • We are not responsible for delays caused by carriers, incorrect addresses, or unforeseen circumstances.
  • If your order is lost or damaged in transit, please contact us at bookandjazzcollective@gmail.com, and we’ll assist you in resolving the issue.

All Sales Final

Please note thatall sales are final. We do not accept returns or exchanges.